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Energy sector company

A success case in Digital Transformation

 
Digital Transformation

The energy sector company is in the digital transformation phase of moving from being a supplier of goods to a supplier of energy solutions. Get to know the PwC solution.

Customer
  • Location
    • Bélgium
  • Company
    • US$ 6 billion
    • 17.000 People
  • Industry
    • Energy
  • Team
    • Business Analysts
    • Programmers
  • Technology
    • Sales Cloud
    • Community
    • Vlocity – CPQ
    • Lightning

How did PwC help?

What was the problem?

Follow industry standards through the ambition of achieving the goal of building long-term relationships with customers, providing scalable energy solutions.

  • House: contractual maintenance.
  • Solar: price, monitoring, efficiency checks and financing.
  • Heating: financing and extended warranty.

What did we do?

Built with Salesforce technology, the solution has enabled sales, production and services departments to gain a significant competitive advantage.

  • We provided a platform that allows the management of the main elements of the entire organisation: managers, back-office users, partners and door-to-door salespeople.

How did we do it?

This project allowed the energy sector company to communicate directly with partners through a portal (Community Portal).

  • Easier delivery processes between technicians and customers.
  • Greater speed and ease of business development.

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Contact us

Manuel  Conde

Manuel Conde

Customer Transformation Partner, PwC Portugal

Tel: +351 911 981 920

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