Smart operations. Controlled risk. Results at scale.
Financial Crime Managed Services
PwC supports organisations in preventing and combating financial crime through specialised services in AML, KYC, sanctions compliance, transaction monitoring and due diligence. Our Financial Crime Managed Services combine regulatory expertise, operational experience and technology to strengthen compliance, mitigate risks and enhance operational efficiency.
Key challenges in combating financial crime and regulatory compliance
Growing regulatory and operational demands present new challenges for organisations in combating financial crime, namely:
Increasing regulatory complexity;
A rise in the volume of customers and transactions;
The need to strengthen mechanisms for the prevention, detection and response to financial crime.
Faced with these challenges, organisations need operational models that are efficient, flexible and equipped to keep pace with evolving financial risks.
Much more than just outsourcing
PwC’s Financial Crime Managed Services go beyond traditional process outsourcing. We act as an extension of our clients’ teams, ensuring quality, consistency, compliance and responsiveness, whilst enabling organisations to focus on their strategic and growth priorities.
By combining specialist talent, technology, automation and regulatory expertise, PwC offers Financial Crime Managed Services models that are scalable and results-oriented.
Find out about our service models
How can financial crime prevention operations be transformed?
We support organisations in transforming their operations to prevent and combat financial crime through specialised services that cover the entire customer lifecycle. Find out more about our areas of expertise.
Anti-Money Laundering (AML)
Strengthening anti-money laundering programmes through specialised services that combine regulatory expertise, operational excellence and technology. Our team supports clients in mitigating risk, strengthening controls and meeting regulatory obligations in an efficient, consistent and scalable manner.
Know Your Customer (KYC)
Understanding and identifying customers through a consistent, efficient approach that is aligned with applicable regulatory requirements. Our team supports the entire customer lifecycle, from onboarding through to periodic reviews, helping to improve data quality, reduce processing times and strengthen risk management.
Sanctions Compliance
Strengthening sanctions compliance programmes through the design, implementation and operation of sanctions-related processes, including screening, alert investigation, remediation, control design and the transformation of operational models. Our team supports the implementation and management of these processes, ensuring a consistent response to regulatory requirements.
Transaction Monitoring
Detection and investigation of potentially suspicious activities through efficient, scalable and risk-based transaction monitoring processes. Our team combines specialist knowledge, analytical capabilities and technology to enhance the effectiveness of controls, reduce false positives and strengthen detection capabilities.
Ongoing Screening
Continuous monitoring of risks associated with customers, counterparties and business relationships, including checks against sanctions lists, PEPs, adverse media and other relevant sources. Our team ensures continuous and consistent monitoring throughout the customer relationship.
PEP & Adverse Media Screening
Identification and monitoring of reputational and integrity risks associated with clients, beneficial owners and related parties, through the analysis of Politically Exposed Persons and adverse public information. Our team supports the identification and assessment of these risks in a consistent manner and in line with applicable requirements.
Financial Crime Managed Services models tailored to your organisation’s needs
Our service models are designed to address the various challenges faced by organisations. Explore the available options and find out how we can support your financial crime operations in a flexible and scalable way.
This model provides a dedicated team to ensure KYC processes are carried out efficiently, consistently and scalably, acting as an extension of our clients’ teams and supporting the management of their operational needs.
How we support your organisation:
- Professionals specialising in KYC operations, with industry experience;
- A dedicated team, ready to go from day one;
- Commitment to meeting deadlines and handling priority cases;
- Collection and analysis of clients’ identification documents, to verify their identity;
- A flexible and scalable model, tailored to operational needs;
- Training in line with Directive (EU) 2024/1640, of 31 May 2024, known as the 6th Anti-Money Laundering Directive (AMLD6).
Contact PwC to find out how we can support your KYC operations.
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Based on a collaborative approach, this model combines PwC’s specialist resources with local AML, Risk or Compliance teams, strengthening the organisation’s operational capacity through an integrated and flexible approach.
How we support your organisation:
- Local quality control and segregation of duties in line with industry best practice;
- Integration of the PwC team into local AML/Risk/Compliance teams;
- Local procedures and guidelines aligned with local legislation;
- Continuous improvement plans, incorporating best operational practices and opportunities for improvement.
Talk to PwC and find out how a collaborative model can strengthen your organisation’s capabilities.
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Designed to meet specific operational capacity needs, this model provides access to specialist professionals to support in-house Financial Crime teams in a flexible manner, tailored to the needs of the business.
How we support your organisation:
- Screening: assessment of client and transaction risk levels based on predefined criteria and regulatory guidelines.
- Backlog reduction: support from PwC member firms in completing accumulated tasks or activities that have not been completed within the expected timeframe.
- Secondment: provision of qualified professionals to support local teams in specific areas.
Contact PwC and find a flexible solution to meet your operational needs.
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Case Studies: Turning financial crime challenges into results
Our case studies demonstrate how we support organisations across different sectors and geographies in transforming and operating financial crime processes, including AML, KYC, due diligence and sanctions compliance. By combining regulatory expertise, operational capability and technology, we help our clients strengthen compliance, mitigate risks and improve the efficiency of their processes.
| Client | Global consultancy organisation with a presence in several European countries |
| Region | Central Europe |
| Challenge | The need to strengthen AML/KYC operational capacity to support the growth in client volume, optimise onboarding processes and ensure compliance with increasingly stringent regulatory requirements. |
| PwC’s solution | Creation of an AML/KYC Managed Services model, supported by specialist teams and technological solutions, to ensure the efficient execution of onboarding, due diligence and periodic review processes. |
| Result | Increased operational capacity, improved quality of controls, enhanced regulatory compliance and the implementation of a scalable operation ready to support future growth. |
| Client | A leading company in the energy sector, with an international presence |
| Region | Portugal |
| Challenge | The need to strengthen third-party integrity assessment processes, ensure compliance with requirements relating to international sanctions, and mitigate regulatory and reputational risks associated with the partner and supplier chain. |
| PwC’s solution | Provision of Integrity Due Diligence services, regulatory support regarding international sanctions, and the conduct of periodic compliance reviews. |
| Result | Strengthening of third-party control and monitoring mechanisms, improved risk management, and more robust compliance and regulatory compliance processes. |
| Client | A leading company in the asset management sector |
| Region | Portugal |
| Challenge | The need to strengthen the internal control system and AML/KYC processes, ensuring compliance with the regulatory requirements applicable to the asset management sector and mitigating operational and compliance risks. |
| PwC’s solution | Consultancy to strengthen the internal control system, assessments of control effectiveness, and the provision of AML/KYC services throughout the client’s lifecycle. |
| Result | Increased operational capacity, improved quality of internal control system effectiveness, strengthened AML/KYC processes, and enhanced ability to respond to regulatory and compliance requirements. |
Why choose PwC’s Financial Crime Managed Services?
PwC brings together regulatory expertise, operational experience and technological capabilities to support organisations in transforming and managing their financial crime processes. Our approach combines multidisciplinary teams, flexible delivery models, automation, analytics and industry best practice to create more efficient, robust operations that are well-equipped to respond to a demanding regulatory environment.
Benefits for your organisation
Greater efficiency, control and operational capacity
Greater operational efficiency, through process optimisation, automation and scalable delivery models.
Enhanced quality and consistency, ensuring uniform execution standards and greater control over critical activities.
Flexible and scalable capacity, enabling organisations to respond to volume peaks, regulatory changes or temporary operational reinforcement needs.
Access to specialist expertise, combining PwC’s global experience in financial crime, technology and market practices.
Improved end-customer experience, through reduced processing times, higher data quality and more consistent processes.
Focus on strategic priorities, freeing up internal teams for activities with greater added value.
Ready to transform your financial crime operations?
Find out how PwC’s Financial Crime Managed Services can help strengthen your compliance, AML, KYC and transaction monitoring processes.
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