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Case study


How to apply technology to improve the quality and control process


OutSystems Practice

 


Client issue

 

Our client, a market leader in transportation & logistics, uses their factory operation solution past its expected lifetime. They wanted to implement a new solution that could not only allow for full process control as well as better user acceptance, adding new operational control points and integrations. This new system must also allow for an enhanced Control Quality process on top of all existing data and production.

 

Sector: Transportation & logistics
Period work performed: Mar 2019 – Dec 2019

 

 

 

Approach:

In this engagement we formed a multidisciplinary team including business consultants, UX/UI specialists, software developers and software quality assurance specialists to analyze, design, develop and successfully deliver a solution that would meet client’s expectations, expressed through its requirements. It was used an agile approach consisting in a set of sprints, each delivering a set of high valued features that, in the end of the final sprint would make the solution. The sprints were planned based on the cost/benefit of the features represented on the products backlog. To be ready for development, each feature would have to pass through a business requirement analysis, a UX/UI design and a technical specification. The sprint itself consisted in the development and tests of the features planned. The technology used was Outsystems as a development platform and Jira as a project management support platform.

 

   

   

  


Results

The developed solution allows not only to have a control of the whole manufacturing process, but also a greater acceptance by the user, inclusion of new operational control points and integrations with other systems. Given the high volume of production, the solution reduces the number of clicks and optimizes usability, which has a significant impact on productivity.

  • Possibility of configurable quality control.
  • User management, fully integrated with the corporate user provider.
  • Production of custom reports.
  • Wizard style page for increased usability and user adoption.

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Contact us

Gabriela Teixeira

Gabriela Teixeira

Partner, PwC Portugal

Tel: +351 213 599 314

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Luís Fernandes

Luís Fernandes

OutSystems Director, PwC Portugal

Tel: +351 213 599 279

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