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An effective whistleblowing management system is not only related to the creation of a complaint channel. It is also necessary that this system is communicated effectively to guarantee an adequate use of these channels. On the other hand, it is also necessary to define the procedures related to the treatment that will be given to the complaints received, assure the protection of the whistleblowers, and establish consequences of any misuse of this kind of channels.
We elaborate/revise your policies, processes and procedures related to this kind of matters, such as:
* The legal and labor analysis are made by CCR – Sociedade de Advogados, SP, RL, which is an independent entity and member of the PwC network and dedicated to legal practices
We implement whistleblowing channels in your organization, considering the context and the different stakeholders that interact with it. The whistleblowing channels that we may implement are the following:
We support in the elaboration of communication and awareness plans about this topic considering all the organization.
Additionally, we develop training contents adapted to the context of our clients and we conduct training sessions about these themes for their employees.
Our team has a wide experience in receiving complaints involving themes generally sensitive, which includes the obtention of relevant information that might be useful to a potential investigation.
This team will receive, register and make a summary of the reported elements and finally will forward the complaint for the responsible people for these matters in our clients.
Our team may support in one-off investigations of certain complaints upon our client’s request.
The investigations are focused on economic-financial, accounting and processual subjects or on legal and labor subjects*.
See in more detail the scope of the investigations that we can perform here.
* The legal and labor analysis are made by CCR – Sociedade de Advogados, SP, RL, which is an independent entity, member pf the PwC network and dedicated to legal practices