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PwC's Customer Transformation team, specialized in digital transformation, provided Smile.up, the largest dental clinics network in Portugal, an immediate, qualified and personalized response to its patients using Salesforce technology, providing them a better user experience.
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PwC’s Customer Transformation team combines profound knowledge and experience in business transformation with innovative and customised solutions developed based on the best current technology, with the aim of helping customers obtain relevant competitive advantages.
Practise Management Solution – Dental Industry
See below the key areas PwC has employed its expertise to develop and advance our clients business in the dental industry:
1. Patient Centricity: redesign processes around patient experience
2. Acquire patient's 360º vision
3. Optimize and develop marketing strategies through automation
4. Create new ways of interacting with patients & employees
5. Foster new levels of patients loyalty and Share of Wallet
6. Seamless Multi-clinic Management
7. Legacy System replacement: lower IT costs & infuse new capabilities into your Practise
8. Enable your business & IT to support a bold growth and M&A strategy