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Checking the health of your Salesforce org assures you are getting maximum value from it:
Are you sure your implementation is aligned with regulatory compliance and with security standards?
Your organisation has made a significant investment in Salesforce to enable your business to transform the way you work and do business.
But are you getting maximum business value from it?
Evaluate the solution's ability to cover functional requirements. In particular, it analyzes the main use cases and the processes of the solution that support them. The objective of this check is to determine any existing gaps between the functional requirements of users and the functionalities proposed by the As-Is implementation.
Evaluate the quality of the configurations and customizations present in the As-Is system. This dimension includes the analysis of customizations, where used, why used against the salesforce standard. The objective of this evaluation is to identify any areas of intervention to improve the use of the solutions made available by Salesforce and to rationalize the use of custom and also to identify poor practices that result in user adoption degradation.
Evaluates the adherence of the processes in place, the responsibilities assigned and the solution adopted to the best practices identified by PwC during the implementation of CRM platforms. The goal of this assessment is to identify areas of intervention by leveraging PwC experience to improve the effectiveness of using Salesforce.
Checking the health of your Salesforce org assures you are getting maximum value from it